By Ariel Fiszbein
"Latin American international locations have visible major development some time past twenty years within the assurance of social and infrastructure companies. notwithstanding, insurance gaps and terrible caliber of companies stay a significant challenge for plenty of electorate, fairly the bad. whereas technical problems should be a binding constraint for a few refined prone, they're truly no longer a bottleneck for the main crucial ones. electorate, Politicians, and services at once addresses this factor and goals to supply tips to policymakers and improvement practitioners on tips on how to form public motion to recover caliber prone for all.The significant premise of this ebook is that figuring out questions of entry and caliber of providers is set the behaviors of individuals, from lecturers, to directors, politicians, and wealthy and bad electorate. the most main issue is whether or not these accountable for designing and providing providers are liable to the voters who're challenging the companies and likewise paying the taxes and costs that finance services."
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Additional resources for Citizens, Politicians and Providers: The Latin American Experience with Service Delivery Reform
In other cases, both the clientele and authorities enthusiastically endorsed this approach, and its scope has gradually grown. In Panama, for example, NGO provider teams now cover about 95,000 people, and current plans call for expanding the program to nearly 10 percent of the population in the next few years. With the longest history of contracting out to NGOs among Central American countries and of purchasing a greater variety of services than its neighbors, Guatemala has contracts with approximately 90 NGOs that provide services to more than three million people, about 30 percent of the national population.
These reassignments of responsibilities followed many paths and approaches,8 but in few, if any, cases was administrative decentralization driven primarily by the goal of improving the service delivery efficiency. More typically, decentralization of service delivery responsibilities was largely determined by the design and outcomes of both political and fiscal decentralization processes. In all cases, however, the decentralization of service delivery responsibilities to local governments9 has resulted in a reform of the compact between governments and service providers whereby the latter are increasingly under the supervision of subnational governments, as well as new compact relationships between the national government that still sets overall sectoral policies and the subnational governments charged with service delivery.
Practically all countries have undertaken some form of decentralization of their primary and secondary education system, which involved the transfer of decision-making powers to actors within or, more likely, outside the ministry of education’s bureaucratic structure. 7 Local and regional governments were also charged with growing responsibilities for public health facilities and programs. Decentralization also took place in the transport sector, with municipalities and regional governments becoming increasingly involved in tertiary and secondary road management.
Citizens, Politicians and Providers: The Latin American Experience with Service Delivery Reform by Ariel Fiszbein